Ever had a dream where you show up to the office after a nice long weekend, sit down at your computer to start your workday with a warm cup of coffee and a positive attitude, power up your computer, and remember your password only to realize all your company data is gone? Or maybe a tornado goes through town, and it happens to level the building where you house the server that stores all your data? Or a massive hurricane makes landfall without notice and floods the entire city? Or the server that you installed when you started the company 14 years ago all of a sudden gives out on you, and there is no way to recover any of the data on it, and you lose all your client info and can’t provide the services or products you promised and you lose business over it? Or a crazy hacker infects your system with ransomware and wants millions of dollars to maybe decrypt the files, but you don’t have that kind of money to spare and have no choice but to declare bankruptcy? No? Just me?
The likelihood of any of those scenarios happening is slim, but the possibility of a catastrophic event taking place and putting your company data at risk is still there. There are ways to protect company data to prevent loss from most, if not all, of those situations, and understanding how to do so can save companies from calamity.
Employee training is your first line of defense. Teaching the importance of ensuring that links and files that are opened are coming from trusted sources can prevent the likelihood of getting infected by some malware. Implementing safe password practices and actively monitoring their approach is going to be vital. Find providers that offer employee training on cybersecurity. Have them scheduled routinely. Is it important to keep these safe practices top of mind, even if they become repetitive. Employees can survive for 30 minutes listening to the information they have heard before. A company may not be able to withstand a severe malware attack.
Choosing the right provider is also of utmost importance, as you will be entrusting them with one of your biggest assets, data. Making sure that they offer a solid backup and recovery solution is essential in the event of a major disaster. Pay close attention to the type of backup solution they offer. Is it onsite? Offsite? Redundant? Ask questions about how they handle recovery in the event of a disaster, what you should expect in terms of downtime, how often data is backed up, realistic expectations of data that cannot be recovered after last successful backup, and how to minimize downtime before they can have you back up and running.
Having a solid plan and defense strategy will help minimize the risk. It is almost impossible to eliminate it, but being prepared will help reduce the impact if and when it happens.